The Center for Disease Control estimates that the H1N1 flu virus may affect 3 out of 10 people this year. Is your office properly staffed to have 1/3 of its workers missing? Preplanning can prevent a major disruption.
Planning contingency plans for this year’s flu season makes a lot of sense. If the Swine Flu hit your state in the spring, it is likely that it will hit again harder this winter, and linger through March. Most employees who contract the flu are out of work for at least five days.
However, for employers that is just the tip of the iceberg for flu-related absences. Employers must manage the absences and schedule work projects around die-hard employees who return to work when still ill and then have a relapse. There are also employees who need to take days off to care for a sick young child or an elderly parent.
Fly season also takes a toll on productivity. Employees on medication loose focus and can not concentrate. Insurance company estimates place the cost of sick employees continuing to work at 4 times as expensive as the cost of absent employees.
So how can employers prepare for the flu to strike their workforce? Here are a few common sense ideas:
· Encourage employees to wash their hands more often.
· Encourage employees to get a flu shot from their physicians. The vaccine for Swine Flu may not be available until after November, but the normal flu vaccine is available now.
· Subsidize the cost of the flu shot for all employees who receive it.
· Encourage employees to take several days off to recover from the flu at home.
· Create flexible work schedules so that employees can work from home while taking care of sick dependants. This can keep a project on schedule.
· Make staffing contingency plans. A call center or temporary staffing agency can keep work running smoothly and actually save the company money.
Give Time Communications a call to discuss ways your company can prepare for the upcoming flu season so that you will not be left in the cold.
BlogTime is your information center for news in the call center industry and is brought to you by Time Communications. Time Communications specializes in creating opportunities to help provide meaningful customer service. With a 36 year history in the call center industry, our team of over 100 employees are committed to excellence in all of their daily endeavors.
About Us
Time Communications Inc.
Time Communications is a call center located in Minneapolis / St. Paul, Minnesota with additional offices in New York Mills and Brainerd, Minnesota. We have provided quality telecommunication services to large and small businesses since 1972. We have live agents on duty 24 hours per day, 7 days per week, 365 days a year. Our customer service representatives are responsive and professional in communicating with customers.
To be successful in today's competitive world you need to have the right combination of highly trained individuals, and the best equipment for them to use. At Time Communications we have both. Our skilled staff works closely with you, ensuring that we take advantage of all the technology at our disposal. We will provide you the most powerful communications system available.
It's a fact - people educated in Minnesota rank at the top in national testing. Your callers will hear the difference! Our clear, crisp enunciation gives us the edge in meeting your needs more professionally.
Time Communications is a call center located in Minneapolis / St. Paul, Minnesota with additional offices in New York Mills and Brainerd, Minnesota. We have provided quality telecommunication services to large and small businesses since 1972. We have live agents on duty 24 hours per day, 7 days per week, 365 days a year. Our customer service representatives are responsive and professional in communicating with customers.
To be successful in today's competitive world you need to have the right combination of highly trained individuals, and the best equipment for them to use. At Time Communications we have both. Our skilled staff works closely with you, ensuring that we take advantage of all the technology at our disposal. We will provide you the most powerful communications system available.
It's a fact - people educated in Minnesota rank at the top in national testing. Your callers will hear the difference! Our clear, crisp enunciation gives us the edge in meeting your needs more professionally.
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